Terms

We hope you love your order, but if for some reason you would like to return or exchange something, let us know how we can help find you a great fit!

Items which are returnable (see exceptions below) should be returned within 30 days of receipt of the package, so please open it promptly. Items must be returned in their original unworn condition, with tags/packaging intact if applicable. Shipping and gift wrap will not be refunded.

 NON RETURNABLE ITEMS

• Panties
• Thongs
• Hosiery
• Custom fit or made to order items may be alterable or able to be exchanged for a better size; please contact us.

RETURNS

Please contact us before you return so that we can refund you as quickly as possible, on receipt of your item. Items may be out of stock or not available in your color or size if you wait too long. Shipping is not refundable.

EXCHANGES

Please contact us via email, then return the item you are exchanging. Place a separate order for the replacement item and we will refund you for the original when we receive the return.

RETURN ADDRESS

Rue Violet
Mercurious Designs
113 E Main St
PO Box 367
Arcadia, IN 46030

info(at)rueviolet.com